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use e-Consult to get a response from the surgery by the end of the next working day (Monday to Friday excluding Bank Holidays)

Welcome to Charter Medical Centre

email:  BHCCG.G81034Charter@nhs.net

Thank you for staying CORONAVIRUS aware in October.

The surgery is open and we do not want you to delay your care

TELEPHONE AND VIDEO APPOINTMENTS:  Due to Coronavirus most of our appointments with nurses and Doctors continue to be Telephone or Video Consultations;  they wiill invite you in to see them in surgery if neccessary.
FACE TO FACE APPOINTMENTS:  Blood Tests, Cervical Screens, Childhood Immunisations, ECGsl, Flu vaccines and dressings are running again.   We have made lots of changes to keep you and our staff safe;  Social distancing in our waiting rooms, staggered appointments, reception screens, PPE, and clean rooms are all in place.   Click here for more information. 

CLICK HERE FOR VIDEOS OF WHAT TO EXPECT IF YOU NEED A FACE TO FACE APPOINTMENT: 

BEFORE ATTENDING an appointment in surgery, to keep staff and other patients safe,  you MUST read the latest Coronavirus advice to find out whether you should attend your appointent;  .GOV.UK/CORONAVIRUS
SERVICES:  All our services can now be reached using our Internet services (such as eConsult),  or  by Telephone services if you do not have Internet.  So please STAY AWAY from our Reception Desk unless invited to attend surgery, OR you are unable to use the Telephone or the Internet.
  Thank you for your patience in this difficult year. 

face covering

Click the image above if you already have a SystmOne online account.  If you don't have an online account, you can create an NHS App online account without visiting the surgery:  click this link Set up an NHS App account

Signlive video BSL service is available at this surgery

Telephone Interpreting Services available at this surgery.