Prescriptions

Our in-house Pharmacy Team deals with the majority of prescription requests.

We are not affiliated with the on-site Pharmacy.

We cannot tell you when your prescription is ready to collect.

We cannot check stock levels on your behalf.

We do not take repeat prescription requests over the phone or email.

Acute medication requests, can take up to 7 days to process and we may need to contact you to discuss the request.

Private Prescriptions

If you have seen a private consultant and wish to have your medication prescribed via the NHS, you may not be entitled to receive it on the NHS.

Collecting Your Prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You can check the status of your medication requests and if they have been issues via the NHS App. Or you can call your Pharmacy to check if your medication is issued.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the NHS App

• at your GP practice

• at any pharmacy that accepts repeat prescriptions

Questions About Your Prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

Questions you can ask such as:

• How do I take my medication?
• Will this interact with other medication?
• What should I avoid on this medication?
• I’ve never taken it before! Any advice?
• What about side effects?

The NHS website and NHS App has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (www.nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• We do not have a direct line
• Fill in our medication query online form, under the admin option

Medication Reviews

You can still request your medication; this prompts us to look at your records and ensure that you are receiving optimised care through your medication.

These are performed annually. This is added by our system for safety reasons.

We may ask for a blood test, a blood pressure or an appointment with one of the Clinical Pharmacists to discuss your medication.

Prescription Charges

Find out more about prescription charges – NHS Prescription Charges.

What to do With old Medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilets.

About Pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Click here to read About Clinical Pharmacists in the GP Team

Click Our Staff to read about the members of our Clinical Pharmacy Team who may contact you.