Ordering Repeat Prescriptions
The pharmacy located inside of Charter Medical Centre is independent from the practice, it is called Charter Pharmacy and is operated by Ackers Chemists.
Ordering Repeat Prescriptions
- Online
Use the NHS App to order your repeat prescriptions, you can use the App or the website - Online
Using the GP online system: SystmOnline - Completing an Online form
Fill out a repeat prescriptions request form via our AccuRx contact form - In person or over the phone
Contact your pharmacy - We do not take repeat prescription requests over the phone or email.
- We are not affiliated with the on-site Pharmacy located inside of the practice building. The pharmacy located inside of Charter Medical Centre is independent from the practice, it is called Charter Pharmacy and is operated by Ackers Chemists.
Collecting Your Prescription
- You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
- You can check the status of your medication requests and if they have been issues via the NHS App. Or you can call your Pharmacy to check if your medication is issued.
- You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
Want to change your nominated Pharmacy?
You can change your nominated pharmacy at any time:
- NHS App
- Any Pharmacy that accepts repeat prescriptions
- At your GP practice
Private Prescriptions
If you have seen a private consultant and wish to have your medication prescribed via the NHS, you may not be entitled to receive it on the NHS.
What to do with old Medicines?
- Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilets.
- Many pharmacies are open until late and at weekends. You do not need an appointment.
- Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
How your medicine works
The NHS website and NHS App has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication Reviews
Medication Reviews
Medication reviews are performed annually and added by our system for safety reasons.
- You can still request your medication; this prompts us to look at your records and ensure that you are receiving optimised care through your medication.
- We may ask for a blood test, a blood pressure or an appointment with one of the Clinical Pharmacists to discuss your medication. You may require an appointment with a GP, ANP or Pharmacist to review your medication.
- The NHS App and SystmOnline displays your repeat medicine.
14 days prior to being able to order your repeat medication, it will be listed and you will be able to select the ones you would like to reorder.
ADHD Prescribing (Shared Care Agreement)
The practice will only prescribe ADHD medication for a patient under an NHS Consultant Psychiatrist where:
ADHD Prescribing Information
- A clear diagnosis has been made
- The psychiatrist is on the GMC Specialist Register and practising from within a CQC registered clinic
- Appropriate pre-treatment checks have occurred
- The patient is stable on medication (at the very minimum of 3 months), initiated by a specialist
- Regular physical and review checks are attended
- A valid shared care agreement, which adheres to the NICE guidelines, is in place.
Shared Care Agreements (SCA)
Non-urgent advice: Shared Care Agreements (SCA)
If you are diagnosed and treated under the NHS then we are able to adopt the SCA provided by your NHS Consultant Psychiatrist, if it meets the expected terms as set out in the NICE Guidelines.
Patients who arrive from outside the UK will need to obtain their medication from their own specialist. If they require NHS prescriptions, then this will require a referral to an NHS ADHD clinic.
Please note that we follow published national guidelines to keep our patients safe, and therefore an SCA will be voided if the patient does not attend a review with a psychiatrist every 12 months or does not attend GP reviews every 6 months and as such we will be unable to continue to prescribe ADHD medication.
Non-urgent advice: Private Specialist Service – Portal
However, a standard GP referral letter should suffice, and that non completion of a Portal entry for that private provider should not mean refusal of a referral.
Learn how to order Repeat Medications on the NHS App
NHS App
What is Community Pharmacy First?
What is Community Pharmacy First?
The new Pharmacy First scheme means you can go and see a pharmacist about several minor illnesses and conditions you would previously have had to see your GP about. You can visit your pharmacist for a consultation and they will treat you and prescribe medication if necessary. If your condition is more serious you will be referred to a GP or hospital.
Patients will be able to contact their local Pharmacy First pharmacy to arrange a consultation.
Reception staff will signpost patients to this service where appropriate.