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Noticeboard

Free flu vaccine 2017

  • Check if you are eligible - Click here:  Who-should-have-flu-vaccine
  • all children in reception class and school years 1, 2, 3 and 4 (born between 1 September 2008 and 31 August 2013) will be offered the vaccine by their School Nurse but those who ALSO have a long-term health condition may choose to attend surgery instead

  • Flu appointments are available to book using Patient Partner 24/7 Automated telephone booking (no password needed), or your SystmOnline account, or via reception

Patient Partner 24/7 Automated Telephone system.  

Book a new appointment using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow the instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions and check /change / cancel existing appointments. 

PP FAQ's

Identity Documents


sign up for Electronic Prescriptions  - its so much easier!

Ask your Pharmacist and / or Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)




When we are closed there are lots of choices of where to get help in the city.   

Telephone 999 for an ambulance for life threatening injury or illness only (such as loss of consciousness, severe chest pain, breathing difficulty, serious burns, stroke, or persistent fits).

Telephone 111 for the NHS 111 service for urgent medical advice or a doctor.  

Click the image below for Walk-in and Out-of-hours GP Clinics, local and late night Pharmacies, emergency Eye and Dental help, Sexual health and family planning, Mental health crisis support 


Help my NHS this winter - click this link to get the right care at the right time in the right place


Local services you can refer yourself to - no need to see your GP first: 

Local Services you can refer yourself to


Get advice about Self Care at home:

  • healthy living
  • common conditions
  • long term conditions
  • symptom checker

Self Care Aware


Patient Partner 24/7 Automated Telephone system is now live.  

Telephone the surgery at any time of the day or night and choose Option 1.  Book a new appointment using just the buttons on your telephone - you will not need a Patient Partner PIN.   

Please click the Frequently Asked Questions link below for more information about the menu options you will hear. 

If you also follow the instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions and check /change / cancel your existing appointments. 

PP FAQ's

Identity Documents


Sign up for NHS Electronic Prescriptions - it's so much easier.

Say goodbye to paper prescriptions.   Electronic prescriptions go straight to your nominated pharmacist.  Ask Reception or your Pharmacist and / or Dispensing Appliance Contractor for a Nomination form  

Click here for more information


Online Services: Click here for SystmOnline Log-in


Friends and Family test

If you have recently used our services please take our online survey.  Aternatively, you can fill out a paper survey available in the surgery waiting room or reply to a text we will send you after your appointment.  For our latest Friends and Family results click here: FFT Results July August September 2017


 

(Site updated 15/12/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website