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Noticeboard

Patient Partner 24/7 Automated Telephone system is now live.  

Book a new appointment using just the buttons on your telephone - you will not need a PIN.   Telephone the surgery any time any day and choose Option 1.  If you also follow the instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions and check /change / cancel existing appointments. 

PP FAQ's

Identity Documents


April 2016 Electronic Prescriptions go live at Charter - its so much easier!

Ask your Pharmacist and / or Dispensing Appliance Contractor for a Nomination form and say Goodbye to bits of paper.

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice)



When we are closed there are lots of choices of where to get help in the city.   

Telephone 999 for an ambulance for life threatening injury or illness only (such as loss of consciousness, severe chest pain, breathing difficulty, serious burns, stroke, or persistent fits).

Telephone 111 for the NHS 111 service for urgent medical advice or a doctor.  

Click the image below for walk-in and out of hours GP Clinics, local and late night Pharmacies, emergency Eye and Dental help, Sexual health and family planning, Mental health crisis support 


Patient Partner 24/7 Automated Telephone system is now live.  

Telephone the surgery at any time of the day or night and choose Option 1.  Book a new appointment using just the buttons on your telephone - you will not need a Patient Partner PIN.   

Please click the Frequently Asked Questions link below for more information about the menu options you will hear. 

If you also follow the instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions and check /change / cancel your existing appointments. 

PP FAQ's

Identity Documents


Sign up for NHS Electronic Prescriptions - it's so much easier.

Say goodbye to paper prescriptions.   Electronic prescriptions go straight to your nominated pharmacist.  Ask Reception or your Pharmacist and / or Dispensing Appliance Contractor for a Nomination form  

Click here for more information


Online Services: Click here for SystmOnline Log-in


Friends and Family test

If you have recently used our services please take our online survey.  Aternatively, you can fill out a paper survey available in the surgery waiting room or reply to a text we will send you after your appointment.  For our latest Friends and Family results click here: Results April May June 2016


 

(Site updated 03/08/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website