Same Day appointments now open at 7am instead of midnight on our 24 hour Automated Telephone Booking system and Online
GDPR Privacy update June 2021
"This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research."
Help with the single NHS Log-in
The single NHS Log-In lets you set up a Single User Name and Password to access multiple different Apps and Websites on multiple devices, including the NHS App.
- Many different websites and apps now have an NHS Log-in button
- You can set up an NHS Log-in with low, medium or high level proof of who you are
- Different websites or apps need different levels of proof – depending on the type of information you want to access.
The NHS App needs high level proof of your identity; There are 4 different ways to proof your identity.
Please ONLY CONTACT THE SURGERY AS A LAST RESORT IF
- you already have online access to your GP medical record (SystmOnline / Airmid)
- AND you cannot use any of the other methods to register,
- OR your registration has failed.
NHS App Help and Support:
Error codes which may be displayed if your Registration fails and what they mean: https://help.login.nhs.uk/mixedsupport/
For help with Photo ID, camera not working on web browser or smartphone
Simple and easy to understand guidance can be found here: https://help.login.nhs.uk/provewhoyouare/withid/
For Help with device setup:
Fingerprint unlock, Touch ID or Face ID in the NHS App
Google Pixel and Nexus Phones
Samsung phones and tablets
Other phones and tablets Patients can access support from this link:
For further patient support, please signpost patients to the following NHS App support links:
Telephone Interpreting Services available at this surgery.
LanguageLine Telephone interpreting
With Languageline you do not need to book an interpreter in advance. When you book an appointment tell us that you need an interpreter and the language and country (eg. Syrian Arabic).
When the Clinician is ready to speak to you, they will call Languageline who will call you and will set up a 3 way call.
Sussex Interpreting Service offer a telephone or face to face service
This is a pre-book service. Please ask reception to book for you, or you can book yourself and let us know. Please tell us language and region (eg. Syrian Arabic)
New! Advanced Physiotherapist
For bone, joint or muscle pain, you can now see our Advanced Musculo-skeletal Physiotherapist. She can Assess you and diagnose what’s happening, give expert advice on how best to manage your condition, and refer you on to specialist services if necessary
Workshops for mind and body
We are delighted to be involved in a series of new workshops across our Primary Care Network led by Anna Betz who has a special interest in diet and health.
Anna runs a variety of workshops for diabetes prevention, Type 2 diabetes reversal and workshops for physical and mental health.
In the 6 week Virtual Workshops you can learn what you can do to regulate your blood sugar, have more energy, feel good and have fun at the same time.
You will be supported all along the way in figuring out what changes could work for you, learn how to live on a low budget and still eat healthy food. You can also get 1:1 coaching if you find making changes challenging. Click here for more details on the workshops
Please contact firstname.lastname@example.org or mob: 07731 584358 for further details