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Reception Services at Charter 

Surgery Reception services
Monday08:00 - 18:30
Tuesday08:00 - 20:00
Wednesday08:00 - 18:30 
Thursday08:00 - 20:00 
Friday08:00 - 18:30

Surgery telephone lines are staffed from 08:00 to 18:00 (18:30 for urgent problems) Monday to Friday except public holidays and training afternoons listed below.

A 24 hour 7 day a week automated telephone service is also available - choose Option 1.

Charter Pharmacy Opening Times

Provided by Ackers Chemists. 




Monday08:00 - 18:30
Tuesday08:00 - 20:00
Wednesday08:00 - 18:30
Thursday08:00 - 20:00
Friday08:00 - 18:30
Saturday 09:00 - 12:00

Tel: 01273 208233  

Fax: 01273 208233

Website:  Charter Pharmacy


Extended Hours Service (EHS).

This pre-book NHS service offers evening and weekend appointments with GPs and other health professionals.   With your permission, the EHS clinician is able to remotely view and edit the electronic medical record held by your own GP Surgery. 

The EHS clinic is located at Charter Medical Centre and Trinity Surgery on a 3 month rotation. 

You may be able to see your own GP if they are working for the EHS service.  

To book an EHS Appointment speak to Charter Medical Centre Reception 01273 770555.  To request an EHS same day appointments at the weekend,  telephone 111 for the NHS 111 Service. 

Patients must give consent for their notes to both read and added to.

Monday18:30 - 20:30
Tuesday18:30 - 20:30
Wednesday18:30 - 20:30
Thursday18:30 - 20:30
Friday18:30 - 20:30
Saturday08:00 - 14:00
Sunday (1 per month)
09:00 - 13:00

HERE Cancellation line: 07540 745728

HERE email:

HERE website:

Public Holidays

The surgery doors will closed on the following public holidays:

19th AprilFridayGood Friday
22nd AprilMondayEaster Monday
6th MayMondayEarly May Bank Holiday
27th MayMondaySpring Bank Holiday
26th AugustMondaySummer Bank Holiday
25th DecemberWednesdayChristmas Day
26th DecemberThursdayBoxing Day
1st January 2019WednesdayNew Year's Day

Additional Surgery Closure Dates

We sometimes need to close the surgery for all or part of an afternoon to provide training time for staff and clinicians.  If you have an urgent problem which cannot wait until we re-open, telephone 111 to speak to the NHS 111 service.  You will be directed to a Doctor if you need one. 

Please note that when training falls on a Tuesday or Thursday,  Charter extended hours evening clinics will run as normal from 18:30

Wednesday 25th April 2018
Thursday 7th June 2018
Wednesday 18th July 2018
Thursday 20th September 2018
Wednesday 21st November 2018
Wednesday 6th February 2019

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website