Comments And Complaints

We appreciate your comments on the service that we provide and are interested to hear of any suggestions that you have.

We see your comments as an opportunity to learn. Where there has been a mistake, or where systems need to be changed or improved, we will acknowledge this and let you know what action will be taken.

- Comments forms are available in our entrance lobby next to our confidential comments box.

We follow the NHS Complaints Procedure (see comments form for details). If you want to make a complaint about anything or anyone you can use the form or:

- ask to speak to the practice manager in person
- telephone the practice manager
- write to the practice manager
- use your emis online message facility
- use the feedback form >>> Click Here (remember to fill in contact details)